Effective date: 8 September 2026

The seller
Registered business name: MEY BABY PRODUCTS SHOP
Proprietor: JANELLA BAJAS JEONG
DTI Business Name Registration No.: 8417856 (National scope), valid from 2026-08-12 to 2031-08-12, certificate reference MEIS564319518807
BIR Taxpayer Identification Number: {{BIR_TIN}}
Place of business: 9th Flr. Unit L920 Sapphire Seaview Park Pacific Avenue, Brgy. Don Galo, Parañaque City, 1700 Metro Manila
Contact: help@meykidbaby.com
Returns and exchanges: help@meykidbaby.com
Data Protection Officer: JANELLA BAJAS JEONG
The registration certificate is published at /docs/dti-business-name-certificate.pdf.

Article 1 (Purpose)
The purpose of these Terms is to set out the rights, obligations and responsibilities of MEY BABY PRODUCTS SHOP (the “Company” or “MEY”) and of the users of the internet-related services (the “Services”) provided at meykidbaby.com (the “Mall”), an online store operated by the Company and directed at customers in the Republic of the Philippines.

※ These Terms apply equally to orders placed through mobile devices and other electronic means, so far as their nature permits.

Article 2 (Definitions)
① “Mall” means the virtual place of business the Company operates using information and communications facilities so that goods or services (“Goods”) can be traded with users; it is also used to mean the Company operating that online store.

② “User” means a member or a non-member who accesses the Mall and receives the Services under these Terms.

③ “Member” means a person who has registered with the Mall by providing their personal data, who continues to receive information from the Mall and may continue to use the Services.

④ “Non-member” means a person who uses the Services without registering as a member.

⑤ “Reward points” and “coupons” mean the benefits the Company grants to members voluntarily, on the conditions set out in Articles 25 to 28. Neither is money the member has paid, and neither can be exchanged for cash.

Article 3 (Publication and Amendment of these Terms)
① The Company publishes on the Mall, so that users can easily find them, these Terms together with its registered business name, the name of its proprietor, the address of its place of business (including the address at which consumer complaints are handled), its contact details, its DTI business name registration number and the name of its Data Protection Officer. The registration certificate itself is published on the Mall. The full text of these Terms may be made available through a linked page.

② Before a user accepts these Terms, the Company presents the important matters they contain — in particular the return and refund conditions, delivery responsibility and payment terms — on a separate linked or pop-up screen, and obtains the user’s confirmation.

③ The Company may amend these Terms so long as the amendment does not conflict with the Consumer Act of the Philippines (RA 7394), the Electronic Commerce Act (RA 8792), the Data Privacy Act of 2012 (RA 10173) and other applicable Philippine law.

④ Where the Company amends these Terms, it announces the amended text together with the effective date and the reason for the amendment on the Mall at least 7 days before the effective date. Where the amendment is unfavourable to users, the announcement is made at least 30 days in advance, and the Company displays the previous and the amended text side by side so that the change is easy to see.

⑤ An amendment applies only to contracts concluded on or after its effective date. Contracts already concluded remain governed by the version of the Terms in force when they were concluded, unless the user notifies the Company within the announcement period that they wish the amended Terms to apply and the Company agrees.

⑥ Matters not covered by these Terms, and the interpretation of these Terms, are governed by RA 7394, RA 8792, RA 10173 and their implementing rules, and by other applicable Philippine law and commercial practice.

⑦ Nothing in these Terms operates to waive, exclude or limit a right or remedy that Philippine law gives a consumer and that cannot lawfully be waived. Where any clause of these Terms conflicts with such a right, that right prevails and the rest of these Terms continues to apply.

Article 4 (Provision and Change of the Services)
① The Company performs the following:
1. providing information about Goods and concluding contracts of purchase;
2. delivering the Goods for which a contract of purchase has been concluded;
3. other work the Company determines.

② Where Goods are out of stock or their technical specification changes, the Company may change the content of the Goods to be supplied under contracts to be concluded in future. In that case it states the changed content and the date from which it applies, and announces it immediately in the place where the current content is published.

③ Where the Company changes the content of Services already contracted with a user because the Goods are out of stock or their specification has changed, it notifies the user immediately at the contact details the user has given.

④ In the case of the preceding paragraph the Company compensates the user for any loss caused, unless the Company proves that it was not at fault.

Article 5 (Suspension of the Services)
① The Company may suspend the Services temporarily where information and communications equipment has to be maintained, replaced or repaired, or where communications are interrupted.

② The Company compensates users or third parties for loss caused by a temporary suspension under the preceding paragraph, unless it proves that it was not at fault.

③ Where the Company can no longer provide the Services because it changes or discontinues its line of business or merges with another business, it notifies users in the manner set out in Article 8 and compensates them on the terms originally offered. Where the Company has not announced a basis of compensation, it pays out members’ reward points in cash or in kind at the value at which they are used in the Mall.

Article 6 (Membership Registration)
① A user applies for membership by completing the registration form the Company provides and indicating acceptance of these Terms.

② The Company registers as a member every applicant under the preceding paragraph, unless:
1. the applicant has previously lost membership under Article 7 (3), except where three years have passed since that loss and the Company has agreed to re-admit them;
2. the registration details are false, incomplete or contain errors;
3. registering the applicant would cause a serious technical difficulty for the Mall.

③ The membership contract is formed when the Company’s acceptance reaches the member.

④ A member whose registered details change must inform the Company within a reasonable time, by updating their member information or otherwise.

Article 7 (Withdrawal of Membership and Loss of Eligibility)
① A member may ask to withdraw at any time, and the Company processes the withdrawal immediately.

② The Company may restrict or suspend membership where a member:
1. registered false information on applying;
2. fails to pay, when due, the price of Goods bought through the Mall or any other debt owed in connection with use of the Mall;
3. interferes with another person’s use of the Mall, or misappropriates another person’s information, or otherwise threatens the order of electronic commerce;
4. uses the Mall to do something prohibited by law or by these Terms, or contrary to public order and morals.

③ Where, after the Company has restricted or suspended membership, the same conduct is repeated twice or more, or the cause is not remedied within 30 days, the Company may terminate the membership.

④ Where the Company terminates a membership it deletes the member’s registration. It notifies the member beforehand and gives them at least 30 days in which to explain.

Article 8 (Notices to Members)
① Where the Company gives notice to a member, it may do so at the e-mail address the member has designated.

② For notices to members generally, the Company may post the notice on the Mall’s notice board for at least one week instead of notifying each member individually. Matters that have a material effect on a member’s own transaction are always notified individually.

Article 9 (Purchase Requests and Consent to the Processing of Personal Data)
① A user places an order through the Mall by the following or a similar method, and the Company presents each of the following clearly:
1. searching for and selecting the Goods;
2. entering the recipient’s name, delivery address, mobile number and e-mail address;
3. confirming these Terms, the cases in which a return is restricted, and who bears the delivery charge and any other cost;
4. indicating acceptance of these Terms and confirming or declining item 3 (for example by clicking);
5. requesting to buy the Goods and confirming that request, or agreeing to the Company’s confirmation of it;
6. choosing the payment method.

② Where the Company needs to disclose a buyer’s personal data to a third party, it informs the buyer of (1) who receives the data, (2) what that recipient will use it for, (3) which items of personal data are disclosed and (4) how long the recipient keeps and uses them, and obtains the buyer’s consent. The same applies to any change in what was consented to.

③ Where the Company engages a third party to process a buyer’s personal data on its behalf, it informs the buyer of (1) who the processor is and (2) what work is outsourced, in accordance with RA 10173 and its Implementing Rules and Regulations. Where the outsourcing is necessary to perform the contract, this may be done through the Privacy Policy instead of by separate consent. The recipient’s name, contact number and delivery address are passed to J&T Express Philippines for this purpose.

Article 10 (Formation of the Contract)
① The Company may decline an order under Article 9 where:
1. the details of the order are false, incomplete or contain errors;
2. accepting the order would cause a serious technical difficulty for the Mall.

② Where the buyer is a minor, the contract is entered into on the basis that a parent or legal guardian has consented to it. Where that consent has not been given, the minor or their parent or legal guardian may cancel the contract, and the Company gives notice of this before the order is placed.

③ The contract is formed when the Company’s acceptance, in the form of the order confirmation under Article 12 (1), reaches the user.

④ The Company’s acceptance includes confirmation of the order, whether the Goods can be supplied, and information about correcting or cancelling the order.

Article 11 (Payment Methods)
① The payment methods actually available are shown on the checkout page. At present the Mall accepts one method only:
1. bank transfer to the account displayed at checkout — over-the-counter deposit, ATM transfer, online banking, InstaPay or PESONet. The bank, the account name and the account number are shown at checkout and in the order confirmation, and are not printed in these Terms so that they can be kept current.

② Card, GCash and Maya payments are in preparation and cannot be used yet. They appear at checkout so that users can see what is coming; selecting one shows a notice that it is not yet available, and an order cannot be completed with it. The Company will announce on the Mall when each becomes available and will amend these Terms and the Privacy Policy at the same time. No payment method other than the one in paragraph ① is offered, and the Company does not ask users for a card number.

③ Please write your order number in the remittance note (the reference or message field) of the transfer. The order is matched to the payment using that order number together with the depositor name entered at checkout. Without an order number, confirming the payment takes longer. Where a user cannot transfer under the name they entered, they should contact the Company at help@meykidbaby.com so that the payment can be matched manually.

④ The name on the bank account may differ from the registered business name. The registered business name is MEY BABY PRODUCTS SHOP; the account name is the one displayed at checkout, and the two are not necessarily identical. Always check the account details shown at checkout and in the order confirmation before transferring, and transfer only to those details.

⑤ Where payment is not confirmed within 7 days from the day the order is placed, the order is cancelled automatically and the stock is released. The user may place the order again at any time.

⑥ The Company does not add any charge, under any name, for using the available payment method. Bank charges levied by the user’s own bank are borne by the user.

Article 12 (Order Confirmation, and Change or Cancellation of an Order)
① The Company sends the user an order confirmation when an order is placed.

② A user who receives an order confirmation that does not match what they intended may ask immediately for the order to be changed or cancelled, and the Company deals with the request without delay if it is made before dispatch. Where the price has already been paid, Articles 15 and 16 apply.

Article 13 (Supply of the Goods)
① Unless separately agreed with the user, the Company takes the steps needed — production to order, packing and so on — to dispatch the Goods within 7 days from the day the order is placed. Where the Company has already received all or part of the price, it takes those steps within 3 working days from the day it received that payment. The Company also provides an appropriate means for the user to check the progress of supply.

② Carrier and delivery charge. The Goods are delivered as a courier parcel by J&T Express Philippines (customer hotline (02) 8911-1888), to addresses anywhere in the Philippines. The customer selects the destination region at checkout and pays its fixed delivery fee per order: NCR / Metro Manila ₱115 · Luzon (outside NCR) ₱165 · Visayas ₱180 · Mindanao ₱195 · J&T-designated Island area ₱205. MEY bears box costs, excess weight and any carrier charge above the displayed fee; the customer is not charged an additional shipping amount after placing the order.

③ Dispatch days. Orders are dispatched from Monday to Saturday. Sundays and Philippine public holidays are not dispatch days.

④ Time in transit. Time in transit depends on the destination area and follows the delivery times published by J&T Express Philippines at https://www.jtexpress.ph/shipping-days, which the Mall reproduces in its shipping information. Those figures are the carrier’s published estimates in business days. They are not a guarantee given by the Company, and weather, public holidays, checkpoints and similar events can change them.

⑤ The Company states the means of delivery, who bears the delivery cost for each means, and the delivery period for each means. Where the Company exceeds the agreed delivery period it compensates the user for the resulting loss, unless it proves that it was not at fault.

Article 14 (Refund where the Goods cannot be supplied)
Where the Company cannot deliver or provide Goods that a user has ordered, because they are out of stock or for any other reason, it notifies the user of the reason without delay. Where it has already received payment, it refunds the payment, or takes the steps needed to refund it, within 7 banking days from the day it notifies the user.

Article 15 (Returns, Exchanges and Cancellations)
① Period. A user who has bought Goods through the Mall may ask for a return or an exchange within 7 days from the date the Goods are delivered. The same period applies to every item sold on the Mall.

② Grounds the Company always accepts. The Company accepts a request where the Goods arrived damaged or defective; where an item, colour or size other than the one ordered was delivered; where the Goods are clearly different from their description or their photographs on the Mall; or where the Goods, or an essential part of them, are missing. In these cases the user is entitled to a repair, a replacement or a refund under the Consumer Act of the Philippines (RA 7394). The Company asks to be told as soon as the user notices, with photographs where possible, and does not require the original packaging. Nothing in these Terms limits that entitlement.

③ Ordinary exchange (store policy). A change of size or style, and a change of mind, are accepted subject to the Company’s approval and to stock, provided the Goods are unused, unwashed, in resalable condition and their tags, labels and packaging are intact. The Company grants this voluntarily as its own policy; Philippine law does not give a general cooling-off right for this kind of sale, and this policy is in addition to, and does not replace, the user’s rights by law.

④ A return or exchange under paragraph ③ cannot be accepted where:
1. the Goods have been used, washed, altered or repaired, or have been damaged through the user’s own handling (opening the packaging in order to inspect the Goods does not count);
2. the tags, labels or component parts of the Goods are missing;
3. the Goods were sale items, bundle items, or items that cannot be resold for reasons of hygiene such as underwear or swimwear;
4. the Goods were made or personalised to the user’s individual order and the Company told the user before the order that they could not be returned.
Goods falling under paragraph ② — defective, wrongly delivered or incomplete — are never excluded on these grounds.

⑤ Where the Company did not, before the order, clearly state in a place the user could easily see that a return would be restricted under paragraph ④, that restriction does not apply.

⑥ How to ask. Contact the Company first — through its Facebook or Instagram account, or by e-mail at help@meykidbaby.com — with the order number, the item, the reason and photographs, before sending anything back. A video of the parcel being opened helps establish what happened, and the Company recommends taking one. Goods sent back before the request has been confirmed may not be accepted. Requests are received and processed on business days, excluding Sundays and Philippine public holidays.

Article 16 (Effect of a Return, and how a Refund is paid)
① Where the Company receives the Goods back, it refunds the price already paid within 7 banking days of receiving them and confirming their condition. Where the return is on a ground in Article 15 (2), the Company refunds within the same period from the day it accepts the claim.

② Refunds of bank transfers. Because the Company is paid by bank transfer, a refund is remitted back to a bank account in the user’s name. The Company asks the user to confirm the bank, the account name and the account number by e-mail or through the Mall, and remits the refund within 7 banking days from the day that account is confirmed. Where the details given are wrong or the account cannot receive the transfer, the period runs again from the day corrected details are received. The Company does not charge for making a refund; any charge levied by the receiving bank is borne by the user.

③ Who bears the shipping. Where the return or exchange is an ordinary one under paragraph ③ of Article 15 — a change of size or style, or a change of mind — the user bears the shipping both ways. The Company does not charge a penalty or claim damages because a user has exercised that policy.

④ Where the ground is one in Article 15 (2) — defective, damaged, incorrect, incomplete or misdescribed Goods — the Company bears the cost of collecting the Goods and of sending a replacement.

⑤ Where the user paid a delivery charge on receiving the Goods, the Company states clearly, in a way that is easy to see, who bears that charge if the Goods are returned.

⑥ Where a reward point, a coupon or a free gift was applied to the order, Articles 26 and 28 govern what happens to it; a free gift has to be returned together with the Goods.

Article 17 (Protection of Personal Data)
① The Company collects the minimum personal data needed to provide the Services, and processes it in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

② The Company does not collect, at the time of registration, data that is needed only to perform a purchase contract.

③ Where the Company collects and uses a user’s personal data, it informs the user of the purpose and obtains consent, except where another lawful basis under RA 10173 applies.

④ The Company does not use collected personal data for a purpose other than the one notified. Where a new purpose arises, or the data is to be disclosed to a third party, the Company informs the user and obtains consent at that stage, unless the law provides otherwise.

⑤ Where consent is required under paragraphs ③ and ④, the Company states in advance the identity and contact details of its Data Protection Officer, the purposes of collection and use, and the details of any disclosure to a third party (who receives the data, why, and what is disclosed). A user may withdraw consent at any time.

⑥ A user may at any time ask to see the personal data the Company holds about them and ask for errors to be corrected, and the Company acts on that request without delay. Where a user has asked for an error to be corrected, the Company does not use the data concerned until the correction is made.

⑦ The Company keeps the number of people who handle personal data to a minimum, and takes responsibility for loss, theft, leakage, disclosure to a third party without consent, or alteration of a user’s personal data.

⑧ The Company and any third party to whom it has disclosed personal data destroy that data without delay once the purpose of collection or disclosure has been achieved.

⑨ The Company does not pre-tick consent boxes for the collection, use or disclosure of personal data. It states specifically which Services are unavailable if consent is refused, and it does not refuse registration or Services because a user declines to give personal data that is not required.

Article 18 (Obligations of the Company)
① The Company does not do anything prohibited by law or by these Terms, or contrary to public order and morals, and does its utmost to provide Goods and Services continuously and reliably as these Terms provide.

② The Company maintains a security system to protect users’ personal data so that users can use the Services safely.

③ Where a user suffers loss because the Company has described or advertised Goods or Services unfairly or misleadingly, contrary to the Consumer Act of the Philippines (RA 7394), the Company is liable to compensate that loss.

④ The Company does not send commercial e-mail or SMS that a user has not asked for.

Article 19 (Obligations regarding Member IDs and Passwords)
① Except in the case of Article 17, the member is responsible for managing their ID and password.

② A member must not let a third party use their ID or password.

③ A member who becomes aware that their ID or password has been stolen or is being used by a third party must notify the Company at once and follow the Company’s instructions.

Article 20 (Obligations of Users)
A user must not:
1. register false information when applying or making changes;
2. misappropriate another person’s information;
3. alter information posted on the Mall;
4. transmit or post information (such as computer programs) other than information the Company permits;
5. infringe the copyright or other intellectual property rights of the Company or a third party;
6. damage the reputation of, or interfere with the business of, the Company or a third party;
7. publish or post on the Mall obscene or violent messages, images or sounds, or anything else contrary to public order and morals.

Article 21 (Linked Malls)
① Where a higher-level mall and a lower-level mall are connected by hyperlink (a hyperlink may be text, an image or a video), the former is called the linking mall and the latter the linked mall.

② The linking mall is not liable as guarantor for transactions between a user and the linked mall in respect of Goods the linked mall supplies independently, provided the linking mall has stated this on its initial screen or on a pop-up screen at the point of linking.

Article 22 (Copyright and Restrictions on Use)
① Copyright and other intellectual property rights in works created by the Company belong to the Company.

② A user must not use, for profit or by allowing a third party to use, information obtained through the Mall in which the Company holds intellectual property rights, by reproducing it, transmitting it, publishing it, distributing it, broadcasting it or otherwise, without the Company’s prior consent.

③ Where the Company uses copyright belonging to a user under an agreement, it notifies that user.

Article 23 (Complaints and Dispute Resolution)
① The Company operates a channel for handling complaints so that legitimate opinions and complaints raised by users are taken up and any loss is put right. Complaints may be sent to help@meykidbaby.com; requests about a return or an exchange go to help@meykidbaby.com.

② The Company deals with complaints and opinions received from users as a priority. Where a complaint cannot be dealt with quickly, the Company tells the user why and when it will be dealt with.

③ Where a dispute is not resolved between the user and the Company, the user may bring it to the Department of Trade and Industry (DTI) for mediation or adjudication under the Consumer Act of the Philippines (RA 7394), or to any other competent authority. When doing so, the Company can be identified by its registered business name MEY BABY PRODUCTS SHOP and its DTI Business Name Registration No. 8417856. A complaint about the processing of personal data may be brought to the National Privacy Commission (NPC). Contact details for both are in the Privacy Policy.

Article 24 (Governing Law and Jurisdiction)
① These Terms and any contract concluded under them are governed by the laws of the Republic of the Philippines.

② Any dispute arising out of these Terms or such a contract is submitted to the competent courts of the Republic of the Philippines. Where the user is a consumer, this does not deprive the user of the right to bring proceedings in the court that has jurisdiction over their place of residence, nor of any other right of venue that Philippine law gives them.

③ Nothing in this Article prevents a user from using the complaint and mediation procedures of the DTI or the NPC described in Article 23.

Article 25 (Use of Reward Points)
① Reward points may be used on an order only where the value of the Goods bought in that single order is ₱2,250 or more.

② The threshold in paragraph ① is calculated on the amount actually payable, after all discounts such as coupon and promotional discounts have been deducted.

③ Reward points may not be usable together with other benefits such as coupons and event discounts, and the conditions may be changed by the Company. Any change is announced on the Mall before it takes effect.

Article 26 (Validity and Expiry of Reward Points)
① The Company may award reward points to members for purchases, participation in events and the like.

② Ordinary reward points are valid for one year (365 days) from the date they are awarded. Points not used within that period expire automatically.

③ Reward points awarded for an event, a promotion or as compensation are event points, to which a separate policy applies; their validity is the one notified when they are awarded.

④ The Company may notify a member 30 days before reward points are due to expire, by e-mail, SMS or another means the Company determines.

⑤ Expired reward points are not restored and cannot be refunded or converted into cash.

⑥ Reward points held on withdrawal of membership expire immediately and are not restored on re-registration.

Article 27 (Issue and Use of Coupons)
① The Company may issue coupons to members. A coupon is either issued automatically when a person registers as a member, as a welcome benefit, or granted by the Company to an individual member. The Mall does not require a member to key in a code.

② The coupons a member holds are shown on the member’s own page and in the coupon window at the cart and at checkout. A coupon is applied by selecting it there before the order is placed; it cannot be applied to an order that has already been placed.

③ Each coupon carries its own conditions — the discount, any minimum order value, the Goods or categories it applies to, and its validity period. Those conditions are shown on the coupon itself and prevail over this Article.

④ Unless the coupon states otherwise, one coupon is used per order, a coupon cannot be combined with another coupon, and where the discount exceeds the amount payable no change or balance is given.

⑤ A coupon is personal to the member it was issued to. It may not be transferred, sold, lent or given to another person, and the Company may cancel a coupon obtained or used by an unlawful means such as duplicate or fraudulent registration.

Article 28 (Validity of Coupons, and Coupons on a Cancelled Order)
① A coupon is valid for the period stated on it. A coupon not used within that period expires automatically and is not restored.

② Where an order is cancelled or returned in full, the coupon applied to it is returned to the member, provided its validity period has not yet ended. Where the validity period has already ended at the time of the cancellation or return, the coupon is not restored and no cash equivalent is paid.

③ Where only part of an order is cancelled or returned, a coupon applied to the whole order is not returned. The discount is apportioned to the items actually kept, and the refund is calculated on the amount actually paid for the items returned.

④ A coupon is a benefit the Company grants voluntarily, not money the member has paid. A used or expired coupon is not refundable and cannot be converted into cash or into reward points.

⑤ Coupons held on withdrawal of membership expire immediately and are not restored on re-registration.

⑥ The Company may change the conditions of coupons not yet issued, or stop issuing them, and announces any such change on the Mall before it takes effect. A coupon already issued keeps the conditions on which it was issued.

Supplementary Provision (Effective date)
These Terms take effect on 8 September 2026. The Company announces the effective date on the Mall from 7 days before that date.